Process Analysis & Design
- Understand and document current, as-is processes
- Understand and document who participates in those processes (aka actors), by swimlane
- Include key decision points, systems, and data elements
- Quantify key metrics (eg usage per hour, order throughput)
Process Flow Design & Creation
- Design and propose to-be processes
- Propose who participates in those processes (aka actors), by swimlane
- Include key decision points, systems, and data elements
- Quantify key metrics (eg usage per hour, order throughput)
Process De-Construction & Re-Engineering
- Identify where business or technical objectives are not being met
- Identify waste, including manual and unnecessary steps
- Propose and gain agreement on process changes and improvements
Business Process Analysis
- Interview and observe users
- Identify personas and objectives
- Map out current, as-is process
- Create proposed, to-be process
- Connect dots & identify bigger picture opportunities and gaps
Product Management
- Create product roadmap, vision and ROI
- Define and track success metrics
- Manage Product Development Team delivery
- Gather user & stakeholder feedback
- Prioritize enhancements &defects
Business Process Automation
- Discover automation opportunities
- Create solution architecture
- Establish and share automation patterns
- Establish and enforce governance standards
- Investigate new tools
Software Testing
- Create high-level and detailed test plans
- Manually test new functionality, enhancements, and bug fixes on mobile, desktop, and legacy systems
- Communicate status and drive next step prioritization with business users and engineers
Product Quality & Design
- Test physical and digital products against agreed-upon specifications
- Design products and processes to achieve objectives without adding unnecessary waste
- Study and follow patterns of success set by W. Edwards Deming and Dieter Rams
Code & Asset Migration
- Create and communicate migration processes and standards
- Migrate code / assets, test to confirm migration success or failure, and communicate results
Idea Generation (Ideation)
- Identify problem or opportunity areas
- Brainstorm to create ideas, possibilities, and alternatives
- Create hypotheses and success metrics
- Summarize results and next steps
- Identify opportunities to prototype or quickly test
Concept Summarization & Categorization
- Distill noise into key categories and subjects
- Organize concepts into logical groupings and buckets
- Identify and follow-up on gaps or outstanding questions
- Clarify ambiguous terms
- Publish and solicit feedback
Hypothesis Generation & Testing
- Identify problem or opportunity areas
- Define test variables
- Create an actionable, specific, testable hypothesis
- Gather and publish test results
- Summarize results and next steps
- Stimulate “what if” and “why can’t we” dialogue
Data Analysis
- Identify data sources, types and differences
- Query databases and join tables using SQL
- Identify data patterns, gaps and counts
- Create baseline and go-forward metrics
- Create business intelligence dashboards and reports
Technical Writing & Documentation
- Identify document purpose, scope and audience
- Create draft outline and detailed content
- Identify content owners and reviewers
- Run document reviews and get document sign off
- Publish, distribute and manage version updates
Requirements Gathering
- Identify users and subject matter experts (SMEs)
- Conduct user interviews and observations
- Gather stated and unstated objectives and “wish-list items”
- Document, review, and prioritize requirements vs “nice to haves”
- Capture and categorize business and technical requirements
Training
- Create and review training materials, including audio, video, and written documentation
- Deliver in-person (or record on-demand) training
- Gather post-training feedback
Coaching
- Understand training objectives, timelines, and budgets
- Assess candidate coaching readiness and willingness
- Provide targeted oral and written coaching instruction
- Record progress and growth opportunities
Public Speaking
- Prepare and deliver content to small and large audiences
- Create customized content targeted for specific audiences and use cases
- Deliver a summary of Temple University founder Russell Conwell’s classic “Acres of Diamonds“
Strategic Planning
- Elicit high-level vision, mission, and strategic pillars
- Identify functional and technical strategic objectives and enablers
Objectives and Key Results (OKR) Creation
- Ideate on, and narrow down to 2-3 objectives
- Create measurable, actionable key results for each objective
Meeting Agenda Creation & Facilitation
- Identify meeting objectives and required participants
- Create and send in advance a specific agenda with pre-reads and expected outcomes
- Summarize meeting outcomes, action item owners, and next steps
Teach
- Teach technology, business, and economics coursework
- Teach English to non-native English speakers
Translation & Interpretation
- Translate written, simplified Chinese (简体中文) content into written English
- Oral Mandarin (普通话) to English interpretation
Provide Feedback on Oral & Written Content
- Provide honest, direct feedback on content quality, delivery, and impact
- Remove “filler”, non-essential content
Physical Product Design
- Use software to design products to be created via 3d printing or CNC machining
- Use minimalist design principles to reduce waste and production time
Physical Product Creation / Manufacturing
- Create physical products via 3d printing or CNC machining
- Sell physical products including wall and standalone art, jewelry, and everyday household items
Graphic Design
- Design images and process flows using GIMP, Lucidchart, Visio, SnagIt and Draw.io
- Create prototypes, screen mockups, and images for use in printed or online documentation and applications
Interest in the Promise of Crypto
- Stay abreast of developments in the digital asset ecosystem
- Particular interest in Bitcoin as a store of value and medium of exchange
Economic & Financial Literacy
- Stay abreast of world financial markets
- Particular interest in currencies and innovations which reduce transaction costs and friction
Interest in the Promise of AI
- Stay abreast of Artificial Intelligence developments
- Interest in practical agentic AI use to enable and expedite research, support, education, and ideation
Sales & Presales
- Happy to deliver honest, transparent product feature overviews and demonstrations
- Identify “win-win” situations where the products & services I offer put customers and users in a better place
Process Intelligence
- Combine process mining and task mining to discover and monitor how processes currently perform
- Identify bottlenecks, inefficiencies, hidden waste, and automation opportunities
Audio & Video Editing
- Record, enhance, splice, and modify audio tracks
- Mix and optimize multi-track audio files
- Create, edit, and finalize short video files